Reports sprung up crosswise over Twitter around 1:30 ET on February 16 from people having issues signing into Microsoft’s Hotmail, Xbox Live, and in addition different Windows Live administrations.
No word yet from Microsoft on what’s causing the issue, other than it is by all accounts associated with Windows Live ID verification. Likewise no word on the extent of the issue.
LiveSide.Net is detailing that it may have been a fleeting blackout hitting anything associated with the Live.com space.
I got this announcement from a Microsoft representative when I requested more data:
« We know that a few Windows Live ID clients might encounter trouble getting to their records, and are working forcefully to address the circumstance as quickly as could reasonably be expected. We earnestly apologize for any burden this might cause our clients. »
(Microsoft authorities likewise tweeted this equivalent articulation by means of its @WindowsLive false name.)
(I’ll refresh this post once extra information is accessible.)
Refresh (2:15 p.m. ET): more data from the representative:
« Early today, around 9:30am PST, the Windows Live ID sign-in administration encountered a halfway blackout that made a few clients not have the capacity to sign into administrations utilizing Windows Live ID for roughly 60 minutes. The administration is currently reestablished to ordinary. Microsoft apologizes for any bother this has caused clients. »
I’ve asked what number of clients were affected and what caused the « halfway blackout. » I’ll refresh again on the off chance that I get more data.
Refresh: (3:20 p.m. ET): Looks like it was a server blackout, the reason for which is under scrutiny. From a post on the Windows Live Engineering website:
« Because of the disappointment of one server, Windows Live ID logins were falling flat for a few clients, and this expanded the heap on our residual servers. We took the risky server disconnected and brought another server into revolution. We distinguished the underlying driver and settled it in under 60 minutes, however it required a long time to determine the logjam that had developed meanwhile, and to redistribute the heap to ordinary dimensions. »